Tenant Services
We Value Our Tenants
Support is always at your service! You’ll be assigned a dedicated Account Manager who is available to address any questions or concerns promptly, whether you’re a long-time tenant or new to our services. Your Account Manager is here to assist you and can be reached easily via email or phone.
EASY APPLICATION PROCESS
Apply Anywhere, Anytime
Our application process is simple and accessible on any PC or mobile device. We provide streamlined, “easy-to-apply” tenant applications that you can access anytime, anywhere, ensuring a quick approval process. With a variety of tools, resources, and step-by-step instructions, we’re here to assist you every step of the way
REPORTING MAINTENANCE ISSUES
HAS NEVER BEEN EASIER
24/7 Maintenance Support
We understand that dealing with maintenance issues is never convenient. That’s why we offer multiple ways to report problems, whether you prefer to call, use a computer, or access our system from your mobile device. Our 24/7 maintenance response team is always ready to ensure that your requests are handled promptly and efficiently.
PAYING RENT MADE SIMPLE
Never Miss a Rent Payment
We know you have a busy schedule, so we offer convenient rent payment options to suit your needs. Set up automatic electronic payments to be withdrawn from your checking account at the same time every month. For added flexibility, you can also make secure cash payments at over 12,000 retail locations, including Walmart. Paying your rent has never been more convenient
RENEWING YOUR LEASE IS SIMPLE
We'd Love for You to Stay!
Our renewal process is straightforward and fully electronic, making it easy for you to renew your lease. Our user-friendly renewal platform provides flexibility, allowing you to choose the option that best suits your needs—whether that’s extending for another year, two years, or switching to a month-to-month arrangement. Your dedicated Account Manager will guide you through the quick and simple steps to renew your lease. It’s hassle-free and convenient.
